Insights
Notes on the conversations behind performance.
Research-led writing on behaviour, coaching and measurement: the parts of performance that rarely make it onto a dashboard. Sourced, checked, and written for the people who have to hold the conversation.
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People & professionalism · Featured
Professionalism is not a lecture.
Employers still believe in graduate management education. What they are losing confidence in is something no syllabus was built to teach.
Read the articleof employers say today's graduates are as professional as previous cohorts.
More insights · 3 pieces
What is roleplay training?
A working definition, how the AI-supported version differs from the traditional one, and what the evidence actually says about whether it works.
The 3% problem.
Why the behaviour that creates a result almost never gets seen, and what that means for how you coach performance.
How to choose the best platform for practising management conversations.
Four things worth checking before you commit budget, and where most alternatives fall short of at least one of them.
The remit
What we write about.
Every piece is sourced and belongs to one of these threads, so the collection stays navigable as it grows.
Performance & coaching
Why results get managed while the behaviour that produced them goes unwatched.
People & professionalism
What employers mean by professionalism, and where the gap opens once the interaction stops being scripted.
Behaviour & measurement
Leading indicators, Goodhart's law, and the limits of what a dashboard can tell you.
Practice & rehearsal
The evidence behind rehearsal, simulation and well-timed, specific feedback.
Managers & frontline
Coaching capacity, QA coverage and holding difficult conversations at scale.
Behind the writing
See the behaviour before the result does.
Perceptence turns the conversations behind your numbers into a practised, coachable skill, with structured feedback on every attempt.